Privacy Policy and Terms of Service

Do you want to know how LaVente Realty uses data?

This Privacy Policy (this "Policy") is provided by LaVente Realty Corp., its subsidiaries, and affiliates ("LaVente Realty", "we", or "us") to let you know our policies and procedures regarding the gathering, use, and disclosure of Personal Information we receive from users of www.laventerealty.com (the "Site"), our mobile applications (the "Apps"), and other products and services (collectively, the "Services"). The rights and options you have in relation to your personal information are also covered by this policy. It also outlines how to get in touch with us if you have any queries or issues.Any information pertaining to an identified or identifiable individual is referred to as "Personal Information" for the purposes of this Policy.

1. What Personal Information About You Do We Gather?

We specify, where appropriate, if and why you must give us your Personal Information as well as the repercussions of not doing so. If you don't give us your personal information when asked, you might not be able to use our services if we need it to give them to you or if we have a legal need to gather it. When you use our Services, we may automatically gather Personal Information about you from you, third parties, and other sources in addition to directly from you.

Information We Collect Directly from You:

Checking in and registering.We will ask you for certain Personal Information, such as your name, phone number, email address, home postal address, address of submitted property, password, date of birth, and booking information, when you register with us through the Services or become a LaVente Realty member through the Services ("Member") to book an accommodation at a LaVente Realty unit ("Accommodation"). When you sign up as a LaVente Realty service partner using our website, we will also ask for your email address and password. During registration or check-in, you might be required to present a photo ID for identity verification purposes.

Additional Services. At your request, we might make third-party services like parking reservations, and luggage storage available to you. Your name, phone number, the address of any submitted property, your driver's license number, and/or your license plate number may be requested when you use the Services to contact these providers. These providers will use this information to provide their services to you.Payment details. Your payment-related information, such as your credit card number or billing information, is gathered on our behalf by a third party payment processor whenever you make a purchase using the Services.

You can manage and customize your LaVente Realty Account profile.

In order to manage and customize your LaVente Realty Member account profile, we may collect any Personal Information you give us (such as your gender, zip code, and personal preferences or demographic data). To help us tailor your stays with us, you can freely give us information about yourself (such as your preferred temperature, whether or not you have kids, whether you need a crib, etc.).

Communications. We shall obtain your name, contact information, the content of your message, the date and time of your message, any attachments thereto, and any other information you may directly supply to us if you contact us directly (for example, via email, SMS, or phone call). To receive our updates, you can opt to provide your phone number and email address on our website. You can also provide us feedback on our services by completing surveys or writing reviews. Recruitment. We will gather your name, contact information, email, phone number, and details from your resume or curriculum vitae if you submit an application for a job via the "Careers" area on the Site. Additionally, a link to your complete LinkedIn profile will be requested from you.

Information You Give Us During Contact With Us:

Customer support. We will retain a record of how your questions or requests were handled if you contact us with them. For quality control, training, and compliance reasons, we might record your phone call if you get in touch with us by phone.

‍Info on online usage. Through cookies, web beacons, and other similar technologies, we may automatically gather the following data about how you use our services: your mobile device ID, language information, device name and model, and other information about your activities within the Services and communications that we send you. Your domain name, your browser type, your operating system type, name, and version, page views, links you click, your IP address, location information, and the amount of time you visit or use our Services. For further details, please check the section "Cookies and Other Tracking Mechanisms" below. We will only carry out such data collecting, if authorized by applicable law, with your permission.

Info on property use. Your LaVente Realty stay history is automatically collected by us (for example, to recognize a repeat visitor). Additionally, we might gather data in an automated manner on how an Accommodation was used (such when a door was unlocked). We also use specific kinds of sensors in our accommodations, such noise detection systems (which only record decibel levels, not conversations) and smoking detection tools, to assist us create a fantastic experience for all of our guests and to enforce our house rules. Security cameras in specific public areas of buildings that house our Accommodations (such as lobbies or those watching public entrances) may also be used or made available to us. We will only gather information about property usage—where necessary—with your permission.

‍ ‍Third party partners and travel services.

Your name, email address, phone number, information from your user account with a third-party travel service, and information about your LaVente Realty stay (such as details about the LaVente Realty unit you are staying in) are all examples of booking information that we may obtain from our partners (e.g., Booking.com, Expedia, Airbnb).

checks of the past. If you reserve an accommodation in the US, we might work with a vendor to run a background check as part of our efforts to maintain trust and safety, prevent fraud, assess risk, and/or meet landlord regulations. Your name, birthdate, address, and the findings of the background check could all be given to us. To conduct the checks, our vendor will use U.S. county reports from U.S. credit agencies.

Partnerships with partners and vendors. We collect personally identifiable information, such as contact information and other facts pertinent to the specific business connection, from employees and other people who serve as contact persons for our partners and vendors.

2. How We Use Personal Information About You

In order to operate, deliver, and maintain our Services, to communicate with you about our Services, to address your questions, to fulfill our contract with you, to complete your transactions, and for other customer service needs, we use your Personal Information.

To the extent permitted by applicable law, we may conduct a criminal background check on your behalf if you reside in the United States for landlords or property managers who demand it for accommodations in the United States.

To use email, SMS, and phone calls to reach out to you with newsletters, marketing or promotional materials, and other information about LaVente Realty or its partners that may be of interest to you. We will only send you marketing materials with your permission, as allowed by applicable legislation. We might also use the details we discover about you to help us advertise our services on other websites.

‍In order to enhance the quality and value of our Services, give you a better experience, create new Services, and for other research and analytical objectives. To better understand how users access and utilize our Services, both on an aggregated and individualized basis.to identify and stop fraud, as well as to address any potential issues with safety and trust.As may be required by applicable laws and regulations, or as may be needed by any court process or governmental agency, including for the purposes of complying with the law, including enforcing our Terms of Service or other legal rights.

3. The privacy of children

The Site is not intended for users under the age of 16. Children under 16 are not knowingly subject to our collection of personal information. If a parent or guardian learns that their kid has given us Personal Information without their permission, he or she should get in touch with us using the details listed in the "How to Contact Us" section below. If we learn that a minor under the age of 16 has given us personal information, we will remove such data from our records.

4. Connections to Other Websites

Links to other websites are present on our website. You will be taken to a third party's website if you opt to visit an advertiser by clicking on a banner ad or other kind of advertisement, or if you click on another third party link. It is not an endorsement of their privacy or information security policies or practices that we link to a website or display a banner ad or other sort of advertisement, nor is it a representation of our association with that third party. We have no control over websites run by third parties. These additional websites might set their own cookies or other files on your computer, gather information, or ask you for personal information. Other websites adhere to various guidelines when Regarding the use or disclosure of the personal information you provide to them, other websites have different policies. Read the privacy policies or statements on the other websites you visit, as we strongly advise you to do. The LaVente Realty Platform uses Google Maps/Earth mapping services, including the Google Maps API(s), in several of its components. The terms of use for Google, which include Google's Privacy Policy, apply to your use of Google Maps/Earth.

5. Security of Data

Your personal information is extremely important to LaVente Realty. We use secure socket layer technology (SSL) to encrypt information you provide on our registration or reservation forms if it is highly sensitive (like a credit card number). To safeguard the Personal Information sent to us, both during transmission and after receipt, we adhere to generally established industry standards. However, no technique of electronic storage or transmission via the Internet is completely secure. We are unable to ensure its complete security as a result. You can reach out to us if you have any questions about security on our site or with our services. We will notify you of any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) via email or prominent posting on the website as soon as is reasonably possible and in accordance with (i) the legitimate needs of law enforcement or (ii) any steps required to determine whether the breach was accidental or intentional.

6. Phishing

LaVente Realty is extremely concerned about identity theft and the activity now known as "phishing." A key objective is to protect personal information so that you are not the victim of identity theft. We never have and never will ask for your payment card information, LaVente Realty Account ID, login password, or national identity numbers over the phone or in an unsecured email.

10. Data Storage

When your Personal Information is no longer required for the purposes for which it is processed, we take steps to delete it or keep it in a manner that makes it impossible to identify you, unless we are obliged by law to keep it for a longer period of time. We consider a number of factors when determining the retention period, including the type of Services you requested or received, the nature and duration of our relationship with you, the possibility that you might re-enroll in our Services, the effect that the deletion of some information from or about you would have on the Services we provide to you, and the statute of limitations.

11. Your Options and Rights

avoiding marketing. Please follow the unsubscribe procedures included in any messages if you decide at any time that you no longer want to receive marketing communications from us. Please be aware that you will still receive administrative messages from us even if you choose not to receive promotional messages from us.

Modifying or removing data. By emailing us at info@laventerealty.com or amending the pertinent section of their registration profile, all Members have the ability to examine, update, correct, or delete the Personal Information included within. If you would want us to close your LaVente Realty Account, please get in touch with us. If we do not have a legal requirement or a valid business purpose to keep the information in your LaVente Realty Account, we will do our best to comply with your request. Please be aware that even if you delete your LaVente Realty Account, any reviews you have left on the website will still be accessible to everyone.

14. Modifications to this Policy

This Policy may change over time because we're constantly expanding and enhancing the standards of services we offer to you. The "Last Updated" date will be updated along with the new Policy, which will be posted online. We advise you to frequently check this page for the most recent details on our privacy policies. If such alterations significantly alter your rights, we will either post a notice on the Site or send you an email (to the email address listed in your LaVente Realty Account) informing you of the change.

14. How to Contact Us
For privacy queries, please contact us at info@laventerealty.com.